Frequently Asked Questions


What Shipping Methods Are Available?

We use DHL for shipping

Do You Ship Internationally?

Yes we ship internationally.

How Long Will It Take To Get My Package?

Depending on your location, you'll get your order within 2-5 business days


What Payment Methods Are Accepted?

Credit/Debit Cards, Bank Deposit/Transfer, and Paystack

Is Buying On-Line Safe?

Yes it is safe. Your connection to our website is secure.

Order & Returns

How do I place an Order?

Click on the products you are interested in to view the product in full. Click on Add to Cart. The Click on the Cart Icon, and finally click on Check Out. Input your correct contact information, and make payment using any of the provided payment options

How Can I Cancel Or Change My Order?

Login to your account on our website. Click on Orders. Then click on Cancel Order. Alternatively, you may call our call center.

Do I need an account to place an order?

Yes you do need an account on our to place an order. On the check out page, we use your email address to automatically create an account for you.

How Do I Track My Order?

We provide a tracking number with which you can track your orders.

How Can I Return a Product?

Call our customer care line and follow the instructions given.
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